A weighted stuffed animal (aka weighted plushie) is a uniquely designed plush toy that offers more than just cuddliness.

Its key feature is the gentle distributed weight, which evokes calmness and focus, mimicking the soothing sensation of a hug. Ideal for anyone seeking a sense of security during overwhelming times, it combines therapeutic benefits of weighted pressure with the familiar charm of a stuffed animal.

Not only does a weighted stuffed animal offer a physical reminder of comfort and well-being but also serves as a delightful addition to any space, suitable for both children and adults seeking a moment of peace and comfort. It's like receiving a warm hug and a gentle reminder that everything is going to be okay – all in one adorable package.

Our Cuddle Pals stand out for several reasons, making them extra special for anyone:

• Evenly Distributed Weight: Each Cuddle Pal weighs 1.8kg, offering a comforting, hug-like sensation for both children and adults, thanks to its evenly distributed weight. We intentionally designed the limbs to carry weight, ensuring the same feeling of comfort, weight, and warmth you'd get from a real hug.
• Expertly Designed: We collaborated with experts over 12 months to bring the designs to life. From product designers, therapists, medical professionals, and quality assurance, we've ensured optimal comfort and therapeutic benefit in every detail (including the ears!).
• Heavenly Softness: Handcrafted with care and your well-being in mind, our Cuddle Pals are meticulously made with premium, hypoallergenic polyester for an irresistibly soft touch, ensuring gentleness on even the most sensitive skin.
• Durable Quality: Your Cuddle Pal is more than a companion; it's an investment in quality, hand craftsmanship and comfort, built to provide soothing relief for years to come.
• Soothing Design: With their minimalist style, calming colours, and neutral expression, our Cuddle Pals offer both sensory serenity and visual delight. This allows you to freely express yourself through your Cuddle Pal, making it truly your own.
• Personalised Touch: Add our Signature Scarf, with complimentary embroidery, for a unique and stylish companion.
• Beautifully Packaged: Arriving in a thoughtful gift box with tissue paper, dust bag, sticker, and optional handwritten card, they're perfect for gifting.
• Safety First: Your safety and well-being are our top priorities. We use non-toxic, safe materials and embroidered eyes for worry-free cuddles.

In essence, our Cuddle Pals are more than just stuffed animals; they are a blend of therapeutic comfort, quality craftsmanship, stylish design, personal touch, and safety, making them the perfect companion for comfort and relaxation at home, or on the go.

Place your Cuddle Pal on your lap, chest, shoulders, or stomach for a comforting embrace. Its weighted pressure feels like a reciprocal hug, offering a sense of safety, grounding, and tranquility.

Utilise your Cuddle Pal to alleviate anxiety during tense moments, assist in drifting into a peaceful sleep, maintain focus during work or study, or as a reassuring buddy during recovery from illness or injury. They are perfect travel companions, or simply for times when you need a cozy hug.

Cuddle Pals are also ideal self-care presents for those dear to you. Gifting one is like sending a distant hug, a thoughtful gesture of your affection and care.

When you embrace or hold a Cuddle Pal, its gentle weight engages a remarkable process known as Deep Pressure Stimulation (DPS). This scientifically-supported phenomenon works wonders on your nervous system. The weighted pressure of a Cuddle Pal evenly distributed over your body stimulates a response akin to being hugged, swaddled, or held.

This stimulation prompts your brain to release a cocktail of calming chemicals, including serotonin – often referred to as the ‘feel-good’ neurotransmitter. Serotonin plays a key role in enhancing your mood and creating a sense of calm and well-being. Alongside serotonin, DPS also encourages the production of melatonin, another brain chemical that helps regulate sleep, and endorphins, which are the body’s natural pain relievers and mood boosters.

This experience, often described as a science-backed super-hug, is not only comforting but can also help in reducing stress, alleviating anxiety, improving focus, and promoting restful sleep. In essence, snuggling up with a Cuddle Pal is more than just a pleasant and cozy experience; it's a way to tap into the body's natural mechanisms for relaxation and emotional well-being.

Cuddle Pals are more than just plush toys; they are companions that come with a bunch of benefits to enhance your daily life:

• Deep Relaxation: Each Cuddle Pal is like a soothing cuddle that helps dissolve stress and anxiety, providing deep relaxation.
• Sensory Support: Ideal for those with sensory sensitivities, Cuddle Pals offer a comforting input, making the world feel a little less overwhelming and more manageable.
• Better Sleep: The gentle weight of Cuddle Pals promotes a sense of calm and security, aiding in a peaceful transition to sleep and enhancing the quality of rest.
• Emotional Helper: In moments when emotions feel overwhelming, a Cuddle Pal serves as a comforting friend, providing emotional support and helping to manage big feelings.
• Focus Booster: Particularly beneficial for individuals with ADHD, Cuddle Pals aid in improving concentration and staying focused on tasks.
• Therapy Tool: Used by therapists in developmental support, especially for children, Cuddle Pals are not only beneficial but also extra soft to meet sensory needs.
• Anxiety Fighter: These pals are effective in alleviating worries across all age groups, providing a sense of comfort and reducing anxiety.
• Calm Colours: Designed with soft, neutral shades, Cuddle Pals are perfect for those who might be overwhelmed by bright colors, offering a visually calming experience.
• Always by Your Side: Whether in joyful times or challenging moments, a Cuddle Pal is a cozy, loyal companion, always there to offer comfort and friendship.

To discover more about how Cuddle Pals can positively impact your life or that of your loved ones, visit our journal for an in-depth exploration of their benefits!

Cuddle Pals are designed to be a comforting companion for people of all ages and needs, providing support and relaxation in various ways:

• Little Ones: Ideal for children, especially those with sensory differences or anxiety. Cuddle Pals offer a comforting, calming presence, making them perfect for kids who need a bit of extra comfort and reassurance in their daily lives.
• Teens: For teenagers navigating the challenges of adolescence, Cuddle Pals serve as a cuddly study buddy and a stress-reliever. They can be a great support during those tough teenage years, offering a sense of comfort amidst academic pressures and social changes.
• Adults: Everyone, regardless of age, can use a little extra support now and then. For adults, Cuddle Pals are excellent for reducing stress, aiding in relaxation, and promoting better sleep. They can be a soothing presence in the hustle and bustle of adult life.
• Seniors: For the elderly, Cuddle Pals offer a calming and comforting touch. They can be particularly comforting for seniors who may feel lonely or anxious, providing gentle, reassuring pressure that mimics a loving hug.
• Individuals with Special Needs: Cuddle Pals can be a valuable resource, providing sensory input and comfort. They can help individuals with special needs by offering a soothing presence, aiding in emotional regulation and sensory processing.
• Sleep Strugglers: Anyone who struggles with sleep will find a Cuddle Pal beneficial. The soothing, calming effect of their weighted design can significantly improve sleep quality, helping users drift off more easily and enjoy a more restful night.
• Anyone and Everyone: We've had bodybuilders, dads and even pets enjoy the benefits. Whether you are seeking relaxation, a boost in mood, or just a comforting presence, Cuddle Pals are here for you. They are not just a plush toy; they are a companion designed to bring a sense of peace and ease to your life.

Cuddle Pals are for anyone who desires a touch of comfort, relaxation, and joy in their life. From the youngest children to the eldest adults, these versatile companions offer something special for everyone, making them an ideal friend for all stages of life.

We fill our Cuddle Pals with non-toxic glass beads, chosen for their safety and eco-friendliness. The use of non-toxic glass beads in filling our Cuddle Pals reflects our commitment to safety and sustainability.

Absolutely! 

Our Cuddle Pals, suitable for ages 2 years and older, undergo rigorous testing to meet stringent safety standards in Australia, New Zealand, the UK, Europe, the US, and Canada. They are independently tested to ensure compliance with safety regulations, particularly in material quality and safety.

We are dedicated to transparency about our product's safety and are happy to share detailed test reports upon request at info@thecuddleclub.com.au.

Cuddle Pals not only offer comfort and therapeutic benefits but also come with the assurance of being a safe, high-quality product for children aged 2 years and above.

Think of cleaning your Cuddle Pal like any other stuffed animal, with some gentle care:

• Spot Cleaning: Use a bit of mild soap and warm water on a soft cloth to gently clean any stains.
• Surface Disinfection: Use a disinfectant spray or wipe and gently clean the entire Cuddle Pal.
• Surface Wipe-Down: Dip a soft cloth in soapy water and gently wipe down the entire pal, avoiding soaking it.
• Rinse & Dry: Use a clean, damp cloth to remove soap residue. Air dry completely before snuggling again!

Additional Tips:

• Do not submerge your Cuddle Pal in water, as excessive moisture can damage the internal components and weights.
• Use a soft brush (e.g., a pet brush) to gently fluff and restore its appearance after cleaning.
• Avoid using harsh chemicals or bleach, as they can damage the fabric or fur and may not be safe for individuals who use the toy.

Regular cleaning can help keep your Cuddle Pal clean and fresh, ensuring it continues to provide comfort and support.

Processing Time: Once your order is placed, you will receive a confirmation email letting you know that our team has received your order. We get to work right away! Your items will usually be picked, packed and ready to ship within 1-2 business days.

You'll receive a shipping confirmation email as soon as your order sets off on its adventure! It'll have a tracking number so you can follow along.

Shipping Options:

• Standard Shipping: within 2-8 business days.
• Need it faster? Express Shipping: within 1-4 business days.

Delivery Notes: While we'd love to control delivery speed ourselves, that's up to Australia Post. For more precise estimates based on your location, check out their website: https://auspost.com.au/business/shipping/delivery-speeds-and-coverage

We want your delivery to be smooth! While we usually require a signature, Australia Post drivers might decide to leave your package in a safe spot or take it to the post office if you're out – this is due to current COVID-19 practices.

Important: If you choose the "Authority to Leave" option, we can't be responsible if the package goes missing (but that's super rare!).

Below are our shipping fees:

• FREE standard delivery within Australia on all orders - yay!
• Express shipping: $20 or $10 (scarf purchase only)

We're not shipping internationally just yet, but we're working hard to make it happen!

Need to update your shipping address? No problem! Here's how we can help:

• Order not shipped yet? Just send us the new address, and we'll make the change.
• Order already on its way? Don't worry! Use the Australia Post tracking link (found in your shipping confirmation email) to redirect your package.

Friendly reminder: Always double-check your address before placing an order. Unfortunately, we can't get packages back if they're sent to the wrong place.

We totally get it! Sometimes plans change. Unfortunately, our system can't change or cancel orders after they're placed. We're working on making updates for the future, but for now, your best option is to process a return or exchange once you receive the item.

We want you to be absolutely thrilled with your purchase! If for any reason you are not, you have 30 days from the moment you receive your item to request a return.

To be eligible for a return:

• Your item needs to be in the same condition that you received it and in its original packaging (minus the freebies!)
• Your item arrives defective, damaged, or isn't what you ordered.

Please note personalised scarves and sale items cannot be returned (unless faulty).

It's simple! Just fill out the returns form and if your return is approved, we will provide instructions on how to send your package back to us.

• Please note: You will cover the shipping costs for returning non-damaged items. Shipping costs from your original order are also non-refundable.

If your item arrives defective, damaged, or isn't what you ordered, please send us an email at info@thecuddleclub.com.au with a photo of the issue and we'll get it sorted.We are committed to making things right!

Certain types of items cannot be returned, like custom products (such as personalised items) and sale items. Please get in touch if you have questions or concerns about your specific item. 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Typically, refunds hit your account within 2-5 business days, but sometimes banks or payment services might take a little longer.

If more than 10 business days have passed since we’ve approved your return, please contact us at info@thecuddleclub.com.au.

Protecting your privacy and ensuring security is our top priority. We utilise Shopify Payments, renowned for its high-level encryption and security, safeguarding customer information while also ensuring merchant responsibility.

We offer a variety of payment options for your convenience. You can use traditional methods like credit cards (including Visa, Mastercard, and American Express) and online-compatible debit cards. For those comfortable with digital payments, we also support Paypal, ShopPay, GooglePay, and ApplePay.

If you need a payment plan, we offer Afterpay (buy now, pay it in 4), available for those in Australia. Remember, these are external services, so you'll need to set up an account with the one you choose.